Degraded performance API

Incident Report for Nmbrs

Resolved

This incident has been resolved.
Posted Aug 04, 2021 - 09:12 CEST

Update

We are continuing to monitor for any further issues.
Posted Aug 03, 2021 - 16:36 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 03, 2021 - 15:09 CEST

Investigating

After the update of yesterday, we see improvement in the average response time of the API. However, we still see room for improvement hence the issue is under investigation.
Posted Aug 03, 2021 - 13:42 CEST

Monitoring

A fix has been implemented, we will keep a close eye on the performance of the API.
Posted Aug 02, 2021 - 21:22 CEST

Update

Tonight at 20:00 we will perform an extra update to implement the fix
Posted Aug 02, 2021 - 10:41 CEST

Identified

The issue has been identified, and at this moment we are working on a fix for the performance.
Posted Jul 30, 2021 - 11:01 CEST

Update

Although we are closer to identifying the issue, we are still in the investigating phase. Once we know more, we will update the status page accordingly.
Posted Jul 29, 2021 - 15:37 CEST

Investigating

We are currently investigating this issue.
Posted Jul 29, 2021 - 11:50 CEST
This incident affected: Nmbrs Netherlands (API) and Nmbrs Sweden (API).