Resolved -
The issue causing redirects errors and related access problems has been resolved. Monitoring indicates that services are operating normally, and no new reports have been received.
Some users may still experience issues with the left menu. This has been identified as a separate issue. Updates on this will be provided via our known issues: https://support.nmbrs.nl/hc/nl/articles/115005074188-Bekende-problemen
We will continue to monitor the environment, but at this time this incident is considered resolved.
Aug 3, 15:40 CEST
Monitoring -
The issue causing "Too Many Redirects" errors when accessing pages has been resolved. We are continuing to monitor the environment and investigate the remaining reported issues.
Aug 3, 13:21 CEST
Update -
Investigation is ongoing. Our teams are actively analyzing the issue and working to identify the root cause.
Affected users may continue to experience the previously reported issues. We will provide further updates as soon as additional information becomes available.
Aug 3, 12:32 CEST
Update -
The investigation remains ongoing.
Aug 3, 10:42 CEST
Update -
We are continuing to investigate this issue.
Aug 3, 09:07 CEST
Update -
We are continuing to investigate this issue.
Aug 3, 09:03 CEST
Investigating -
Some users may currently experience:
Left menu only showing Home
Oops errors when opening companies or debtor records
Errors when opening wage tax declarations or interactive payslips
Too Many Redirects errors when accessing pages
We are investigating the root cause and will provide updates as soon as more information becomes available.
Aug 3, 09:01 CEST